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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

After practicing this method of time study
himself for about a year, as well as circumstances would permit, it
became evident that the system was a success.
The writer then established the time-study and rate-fixing department,
which has given out piece work prices in the place ever since.
This department far more than paid for itself from the very start; but
it was several years before the full benefits of the system were felt,
owing to the fact that the best methods of making and recording time
observations, as well as of determining the maximum capacity of each of
the machines in the place, and of making working tables and time tables,
were not at first adopted.
It has been the writer's experience that the difficulties of scientific
time study are underestimated at first, and greatly overestimated after
actually trying the work for two or three months. The average manager
who decides to undertake the study of unit times in his works fails at
first to realize that he is starting a new art or trade. He understands,
for instance, the difficulties which he would meet with in establishing
a drafting room, and would look for but small results at first, if he
were to give a bright man the task of making drawings, who had never
worked in a drafting room, and who was not even familiar with drafting
implements and methods, but he entirely underestimates the difficulties
of this new trade.


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