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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

The writer is quite sure that in his own case, as a young man, no
one element was of such assistance to him in obtaining new opportunities
as the practice of invariably training another man to fill his position
before asking for advancement.
The first of the functional foremen to be brought into actual contact
with the men should be the inspector; and the whole system of
inspection, with its proper safeguards, should be in smooth and
successful operation before any steps are taken toward stimulating the
men to a larger output; otherwise an increase in quantity will probably
be accompanied by a falling off in quality.
Next choose for the application of the two principal functional foremen,
viz., the speed boss and the gang boss, that portion of the work in
which there is the largest need of, and opportunity for, making a gain.
It is of the utmost importance that the first combined application of
time study, slide rules, instruction cards, functional foremanship, and
a premium for a large daily task should prove a success both for the
workmen and for the company, and for this reason a simple class of work
should be chosen for a start. The entire efforts of the new management
should be centered on one point, and continue there until unqualified
success has been attained.
When once this gain has been made, a peg should be put in which shall
keep it from sliding back in the least; and it is here that the task
idea with a time limit for each job will be found most useful.


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