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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

For one man lost in this way,
five will be stimulated to work to the very limit of their abilities,
and will rise ultimately to take the place of the man who has gone, and
the best class of men will apply for work where these methods prevail.
But few employers, however, are sufficiently broad-minded to adopt this
policy. They dread the trouble and temporary inconvenience incident to
training in new men.
Mr. James M. Dodge, Chairman of the Board of the Link-Belt Company, is
one of the few men with whom the writer is acquainted who has been led
by his kindly instincts, as well as by a far-sighted policy, to treat
his employees in this way; and this, together with the personal
magnetism and influence which belong to men of his type, has done much
to render his shop one of the model establishments of the country,
certainly as far as the relations of employer and men are concerned. On
the other hand, this policy of promoting men and finding them new
positions has its limits. No worse mistake can be made than that of
allowing an establishment to be looked upon as a training school, to be
used mainly for the education of many of its employees. All employees
should bear in mind that each shop exists, first, last, and all the
time, for the purpose of paying dividends to its owners. They should
have patience, and never lose sight of this fact. And no man should
expect promotion until after he has trained his successor to take his
place.


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