The directors should be convinced that an
increase m the proportion of non-producers to producers means increased
economy and not red tape, providing the non-producers are kept busy at
their respective functions. They should be prepared to lose some of
their valuable men who cannot stand the change and also for the
continued indignant protest of many of their old and trusted employees
who can see nothing but extravagance in the new ways and ruin ahead. It
is a matter of the first importance that, in addition to the directors
of the company, all of those connected with the management should be
given a broad and comprehensive view of the general objects to be
attained and the means which will be employed. They should fully realize
before starting on their work and should never lose sight of the fact
that the great object of the new organization is to bring about two
momentous changes in the men:
First. A complete revolution in their mental attitude toward their
employers and their work.
Second. As a result of this change of feeling such an increase in their
determination and physical activity, and such an improvement in the
conditions under which the work is done as will result in many cases in
their turning out from two to three times as much work as they have done
in the past.
First, then, the men must be brought to see that the new system changes
their employers from antagonists to friends who are working as hard as
possible side by side with them, all pushing in the same direction and
all helping to bring about such an increase in the output and to so
cheapen the cost of production that the men will be paid permanently
from thirty to one hundred per cent more than they have earned in the
past, and that there will still be a good profit left over for the
company.
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