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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

Under this system as soon
as a workman completes a job and at quitting time, whether the job is
completed or not, he writes on a printed time card all of the
information needed by the planning room in connection with that job,
signs it and forwards it at once to the planning room. On arriving in
the planning room each time card passes through the order of work or
route clerk, the balance clerk, the cost clerk, etc., on its way to the
pay sheet, and unless the workman has written the desired information
the card is sent back to him, and he is apt to correct and return it
promptly so as to have his pay entered up. The principle is clear that
if one wishes to have routine clerical work done promptly and correctly
it should somehow be attached to the pay card of the man who is to give
it. This principle, of course, applies to the information desired from
inspectors, gang bosses and others as well as workmen, and to reports
required from various clerks. In the case of reports, a pay coupon can
be attached to the report which will be detached and sent to the pay
sheet as soon as the report has been found correct.
Before starting to make any radical changes leading toward an
improvement in the system of management, it is desirable, and for
ultimate success in most cases necessary, that the directors and the
important owners of an enterprise shall be made to understand, at least
in a general way, what is involved in the change.


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