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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

This man should, of course, consult
constantly with the various foremen and bosses, both in his function as
disciplinarian arid in the employment of men.
(o) A MUTUAL ACCIDENT INSURANCE ASSOCIATION.
A mutual accident insurance association should be established, to which
the company contributes as well as the men. The object of this
association is twofold: first the relief of men who are injured, and
second, an opportunity of returning to the workmen all fines which are
imposed upon them in disciplining them, and for damage to company's
property or work spoiled.
(p) RUSH ORDER DEPARTMENT.
Hurrying through parts which have been spoiled or have developed
defects, and also special repair orders for customers, should receive
the attention of one man.
(q) IMPROVEMENT OF SYSTEM OR PLANT.
One man should be especially charged with the work of improvement in the
system and in the running of the plant.
The type of organization described in the foregoing paragraphs has such
an appearance of complication and there are so many new positions
outlined in the planning room which do not exist even in a well managed
establishment of the old school, that it seems desirable to again call
attention to the fact that, with the exception of the study of unit
times and one or two minor functions, each item of work which is
performed in the planning room with the superficial appearance of great
complication must also be performed by the workmen in the shop under the
old type of management, with its single cheap foreman and the appearance
of great simplicity.


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