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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

The advantages of
this concentration were found to be so great at Bethlehem that the
general offices of the company, which were formerly located in the
business part of the town, about a mile and a half away, were moved into
the middle of the works adjacent to the planning room.
The shop, and indeed the whole works, should be managed, not by the
manager, superintendent, or foreman, but by the planning department. The
daily routine of running the entire works should be carried on by the
various functional elements of this department, so that, in theory at
least, the works could run smoothly even if the manager, superintendent
and their assistants outside the planning room were all to be away for a
month at a time.
The following are the leading functions of the planning department:
(a) The complete analysis of all orders for machines or work taken by
the company.
(b) Time study for all work done by hand throughout the works, including
that done in setting the work in machines, and all bench, vise work and
transportation, etc.
(c) Time study for all operations done by the various machines.
(d) The balance of all materials, raw materials, stores and finished
parts, and the balance of the work ahead for each class of machines and
workmen.
(e) The analysis of all inquiries for new work received in the sales
department and promises for time of delivery.


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