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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

The old
style, one teacher to a class plan is entirely out of date.
The writer has found that better results are attained by placing the
planning department in one office, situated, of course, as close to the
center of the shop or shops as practicable, rather than by locating its
members in different places according to their duties. This department
performs more or less the functions of a clearing house. In doing their
various duties, its members must exchange information frequently, and
since they send their orders to and receive their returns from the men
in the shop, principally in writing, simplicity calls for the use, when
possible, of a single piece of paper for each job for conveying the
instructions of the different members of the planning room to the men
and another similar paper for receiving the returns from the men to the
department. Writing out these orders and acting promptly on receipt of
the returns and recording same requires the members of the department to
be close together. The large machine shop of the Bethlehem Steel Company
was more than a quarter of a mile long, and this was successfully run
from a single planning room situated close to it. The manager,
superintendent, and their assistants should, of course, have their
offices adjacent to the planning room and, if practicable, the drafting
room should be near at hand, thus bringing all of the planning and
purely brain work of the establishment close together.


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