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Taylor, Frederick Winslow, 1856-1915

"Shop Management"


Fourth. He must see that each man keeps his machine clean and in good
order. This calls for the example of a man who is naturally neat and
orderly himself.
Fifth. He must see that each man turns out work of the proper quality.
This calls for the conservative judgment and the honesty which are the
qualities of a good inspector.
Sixth. He must see that the men under him work steadily and fast. To
accomplish this he should himself be a hustler, a man of energy, ready
to pitch in and infuse life into his men by working faster than they do,
and this quality is rarely combined with the painstaking care, the
neatness and the conservative judgment demanded as the third, fourth,
and fifth requirements of a gang boss.
Seventh. He must constantly look ahead over the whole field of work and
see that the parts go to the machines in their proper sequence, and that
the right job gets to each machine.
Eighth. He must, at least in a general way, supervise the timekeeping
and fix piece work rates. Both the seventh and eighth duties call for a
certain amount of clerical work and ability, and this class of work is
almost always repugnant to the man suited to active executive work, and
difficult for him to do; and the rate-fixing alone requires the whole
time and careful study of a man especially suited to its minute detail.
Ninth. He must discipline the men under him, and readjust their wages;
and these duties call for judgment, tact, and judicial fairness.


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