An effective expedient was adopted for checking the honesty and accuracy
of the over-inspection. Every two or three days a lot of balls was
especially prepared by the foreman, who counted out a definite number of
perfect balls, and added a recorded number of defective balls of each
kind. The inspectors had no means of distinguishing this lot from the
regular commercial lots. And in this way all temptation to slight their
work or make false returns was removed.
After insuring in this way against deterioration in quality, effective
means were at once adopted to increase the output. Improved day work was
substituted for the old slipshod method. An accurate daily record, both
as to quantity and quality, was kept for each inspector. In a
comparatively short time this enabled the foreman to stir the ambition
of all the inspectors by increasing the wages of those who turned out a
large quantity and good quality, at the same time lowering the pay of
those who fell short, and discharging others who proved to be
incorrigibly slow or careless. An accurate time study was made through
the use of a stop watch and record blanks, to determine how fast each
kind of inspection should be done. This showed that the girls spent a
considerable part of their time in partial idleness, talking and half
working, or in actually doing nothing.
Talking while at work was stopped by seating them far apart.
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