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Taylor, Frederick Winslow, 1856-1915

"Shop Management"


In many cases the greatest good resulting from the application of these
systems of paying wages is the indirect gain which comes from the
enforced standardization of all details and conditions, large and small,
surrounding the work. All of the ordinary systems can be and are almost
always applied without adopting and maintaining thorough shop standards.
But the task idea can not be carried out without them.
The differential rate piece work is rather simpler in its application
than task work with bonus and is the more forceful of the two. It should
be used wherever it is practicable, but in no case until after all the
accompanying conditions have been perfected and completely standardized
and a thorough time study has been made of all of the elements of the
work. This system is particularly useful where the same kind of work is
repeated day after day, and also whenever the maximum possible output is
desired, which is almost always the case in the operation of expensive
machinery or of a plant occupying valuable ground or a large building.
It is more forceful than task work with a bonus because it not only
pulls the man up from the top but pushes him equally hard from the
bottom. Both of these systems give the workman a large extra reward when
he accomplishes his full task within the given time. With the
differential rate, if for any reason he fails to do his full task, he
not only loses the large extra premium which is paid for complete
success, but in addition he suffers the direct loss of the piece price
for each piece by which he falls short.


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