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Taylor, Frederick Winslow, 1856-1915

"Shop Management"


As stated above, the greater part of the time was taken up in studying
"unit times," and this time study was greatly delayed by having
successively the two leading men who had been trained to the work leave
because they were offered much larger salaries elsewhere. The study of
"unit times" for the yard labor took practically the time of two trained
men for two years. Throughout this time the day and piece workers were
under entirely separate and distinct management. The original foremen
continued to manage the day work, and day and piece workers were never
allowed to work together. Gradually the day work gang was diminished and
the piece workers were increased as one section of work after another
was transformed from the former to the latter.
Two elements which were important to the success of this work should be
noted:
First, on the morning following each day's work, each workman was given
a slip of paper informing him in detail just how much work he had done
the day before, and the amount he had earned. This enabled him to
measure his performance against his earnings while the details were
fresh in his mind. Without this there would have been great
dissatisfaction among those who failed to climb up to the task asked of
them, and many would have gradually fallen off in their performance.
Second, whenever it was practicable, each man's work was measured by
itself.


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