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Taylor, Frederick Winslow, 1856-1915

"Shop Management"

Under
both systems the men who succeed are daily and automatically, as it
were, paid an extra premium. The payment of this daily premium forms
such a characteristic feature in both systems, and so radically
differentiates these systems from those which were in use before, that
people are apt to look upon this one element as the essence of both
systems and so fail to recognize the more important, underlying
principles upon which the success of each of them is based.
In their essence, with the one exception of the payment of a daily
premium, the systems stand at the two opposite extremes in the field of
management; and it is owing to the distinctly radical, though opposite,
positions taken by them that each one owes its success; and it seems to
me a matter of importance that this should be understood. In any
executive work which involves the cooperation of two different men or
parties, where both parties have anything like equal power or voice in
its direction, there is almost sure to be a certain amount of bickering,
quarreling, and vacillation, and the success of the enterprise suffers
accordingly. If, however, either one of the parties has the entire
direction, the enterprise will progress consistently and probably
harmoniously, even although the wrong one of the two parties may be in
control.
Broadly speaking, in the field of management there are two parties--the
superintendents, etc.


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