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Taylor, Frederick Winslow, 1856-1915

"Shop Management"


The exact percentage by which the wages must be increased in order to
make them work to their maximum is not a subject to be theorized over,
settled by boards of directors sitting in solemn conclave, nor voted
upon by trades unions. It is a fact inherent in human nature and has
only been determined through the slow and difficult process of trial and
error.
The writer has found, for example, after making many mistakes above and
below the proper mark, that to get the maximum output for ordinary shop
work requiring neither especial brains, very close application, skill,
nor extra hard work, such, for instance, as the more ordinary kinds of
routine machine shop work, it is necessary to pay about 30 per cent more
than the average. For ordinary day labor requiring little brains or
special skill, but calling for strength, severe bodily exertion, and
fatigue, it is necessary to pay from 50 per cent to 60 per cent above
the average. For work requiring especial skill or brains, coupled with
close application, but without severe bodily exertion, such as the more
difficult and delicate machinist's work, from 70 per cent to 80 per cent
beyond the average. And for work requiring skill, brains, close
application, strength, and severe bodily exertion, such, for instance,
as that involved in operating a well run steam hammer doing
miscellaneous work, from 80 per cent to 100 per cent beyond the average.


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